So go on…scrub that data or you may fall prey to the common mistake of garbage in equals garbage out in your insight analysis.
Dirty data is detrimental to your company’s health. With content generation at an all time high and the majority of it being being unstructured, companies now more than ever, need to consider how clean data can help kickstart, maintain, or elevate their company’s connection with their customers.
Getting to the heart of the story is impossible if your company has dirty data.
Verifying that your data inputs are consistent and reliable, your data analysis tools answer all of your questions about the voice of the customer, and ensuring that your data outputs are optimized for human analysis, will help you gain a deeper understanding of your consumer base.